门票退改须知（代售点）
1. 本门店为景点门票代售点，门票退改最终按照景区官方规则执行，本店仅协助提交退票申请，不自主决定退票结果。
2. 退票前提：门票未核销、未入园、未过期。门票一旦检票入园、已兑换纸质票/二维码核销成功，不予退款。
3. 阶梯退票
- 游玩日前72小时以上申请退票：免收手续费；
- 游玩日当天申请退票：收取票款100%手续费；
- 游玩当日开园后：不可退票。
4. 特价票、优惠活动票、套票：一经售出，不退不改，下单前请确认行程。
5. 如遇景区临时闭园、暴雨台风等不可抗力：本店协助游客申请全额退款，不扣手续费。
6. 办理退票：请携带订单信息、购票凭证到本店提交申请；退款由景区审核后原路退回，到账周期3–7个工作日，支付渠道延迟不属于本店责任。
多人订单：只要其中任意一人检票核销，整单不可办理退款。
Ticket Refund & Rescheduling Notice (Ticket Agency)
1. This store is a scenic spot ticket agency. All ticket refund and rescheduling matters shall be subject to the official rules of the scenic area. We only assist in submitting refund applications and do not independently decide refund outcomes.
2. Refund eligibility: Tickets must be unused, not checked in and not expired. No refund will be offered once a ticket is scanned for entry, or after the paper ticket / QR code has been redeemed and verified.
3. Tiered refund policy
- Applications submitted more than 72 hours before the visit date: No service fee charged.
- Applications submitted on the visit date: A service fee of 100% of the ticket price will be deducted.
- No refunds will be accepted after the scenic area opens on the visit date.
4. Special discount tickets, promotional tickets and package tickets: Once sold, they cannot be refunded or rescheduled. Please confirm your travel plan before purchase.
5. In case of temporary closure of the scenic area, heavy rain, typhoon or other force majeure events: We will assist visitors in applying for a full refund with no service fee.
6. Refund application: Please come to our store with your order information and purchase proof. Refunds will be processed and returned via the original payment method after review by the scenic area. The processing period is 3–7 working days. Delays caused by payment channels shall not be the responsibility of our store.
7. Group orders: If any member of the group has their ticket verified, no refund can be processed for the whole order.